Insurance Broker/Agent Expectations
Having served the Commercial and Residential Insurance market for well over 2 decades, Full Circle understands the complexities and nuances related to varied environments and single/multi-family situations and the force of the demands exerted on the individual who placed insurance on the property and the person assigned to resolve the claim in a quick and controlled manner and at a reasonable cost. Expect the following from FCR when you call upon us to provide emergency mitigation, remediation, and restoration.
- Immediate Call-back to Customer with an ETA after First Notice of Loss
- Immediate & Appropriate Response with Personnel & Equipment
- Customer & Broker/Agent Communication – Daily Mitigation Updates, Periodic Restoration Updates
- Minimize Business Interruption
- Satisfy the Customer and keep customer noise low to Protect Policy Renewals
- Deliver a High-Quality product
- Minimize project Delays
- Provide Competitive Pricing to Protect Loss Ratios